COMPANY POLICIES

COVID-19 INFORMATION AND SANITATION PLEDGE

We would like to inform you of the steps we are taking to minimize the risk of COVID-19 during your upcoming trip. Our goal is to take reasonable precautions that allow you to enjoy your time on the river.

INHERENT RISK

There is an inherent risk of contracting COVID-19 from this trip due to the fact that you will be traveling and interacting with others outside your home. While there is no way to eliminate this risk on the trip, everyone will be working together to mitigate this risk. We ask that you and your party also adhere to the following to the very best of your ability to help ensure a fun, healthy, and smooth trip.

HIGH RISK INDIVIDUALS

If you are in a “high risk” category for developing more serious complications from COVID-19 we recommend that you do not join the trip. High risk individuals include the following, but are not limited to anyone:

• Over 65 years of age
• Chronic Lung Disease or moderate to severe asthma
• Severely Obese (BMI of 40 or higher)
• Diabetes, chronic kidney disease, or undergoing dialysis
• Liver Disease
• Other immunocompromised individuals (HIV, undergoing cancer treatment,or other underlying medical conditions)

If you are in a “high risk” category and would still like to join the trip, please contact our office.

BEFORE YOUR TRIP

Please maintain World Health Organization social distancing and isolation practices when available and to the best of your ability 14 days before your trip.

If you have experienced symptoms or been diagnosed with COVID-19 within the last 30 days, disclose the fact and the date on which you were notified that you were no longer contagious.

COVID-19 symptoms include:

• A new fever of 100.4F or higher
• Developed a new cough that cannot be attributed to another health condition
• Developed shortness of breath that cannot be attributed to another health condition
• Developed a new sore throat that cannot be attributed to another health condition
• Experienced muscle aches that cannot be attributed to another health condition, or that may not have been caused by a specific activity such as physical exercise

DURING THE TRIP

While on the trip, both guides and participants will maintain good hygiene as well as practicing social distancing guidelines.

• Guests will stay in their vehicles at the meeting location prior to the trip start. Staff will direct guests in selecting gear and loading into the shuttle vehicle.
• Boat and shuttle assignments will be based on maximizing social distancing between individuals and groups
• Staff will maintain 6 foot distance when possible. Please respect their space and follow instructions carefully

AFTER THE TRIP

Please continue social distancing measures after your trip. If you or a member of your party tests positive for COVID-19 within 14 days of your trip, please let the office know immediately so they can properly inform the guides and other guests on the trip.

TRANSPORTATION   

Transportation to the put-in has been identified as a potential way that COVID-19 can be spread among trip members. We will provide extra space in vehicles and will not mix different groups in the same vehicle.

GUIDE AND GUEST SANITATION OATH

Below, we have provided a summary of what we discussed above. Please sign this oath to confirm you have read and will abide by our COVID-19 policies before, during and after your trip.

I have been practicing The World Health Organization’s social distancing guidelines.

I am prepared to continue practicing social distancing guidelines on the trip.

I will cover my sneezes and coughs and wash my hands after, when possible.

I will respect the directions given by guides and other staff members.

I have read this document and agree to the “sanitation oath.”

All guests will be asked to read and sign an Assumption of Risk Participation Agreement prior to any whitewater rafting trip. Minors must also have the Agreement read and signed by a parent or legal guardian. If the minor’s legal guardians will not be participating in the trip, the form may be read and signed in advance of your rafting trip or kayak course. Simply print the Assumption of Risk Participation Agreement, read it, and bring the signed form with you when you sign in for your trip.

If you cancel your trip at least 4 days in advance you will receive a full refund minus a $10 per person cancellation fee. Cancellations without at least 4 days prior notice will receive no refund.

Consumption of alcohol before or during any whitewater activity creates a serious risk to all participants on the trip. Alcohol is not permitted before or during any of our whitewater trips. Guests arriving for a trip under the influence of alcohol will not be permitted to participate, and no refund will be given.

Risk management is our first priority, and we reserve the right to change or cancel any rafting trips due to inappropriate water levels, weather conditions, or other circumstances beyond our control.

In accordance with the Federal law, and the U.S. Department of Agriculture policy, this institution is prohibited from discriminating on the basis of race, color, national origin, sex, age or disability. (Not all prohibited bases apply to all programs)

To file a complaint of discrimination: write USDA, Director, Office of Civil Rights, Room 326-W, Whitten Building, 1400 Independence Ave., SW, Washington , D.C. 20250-9410 or call (202)720-5964 (voice and TDD). USDA is an equal opportunity provider and employer.