Company Policies

All guests will be asked to read and sign an Assumption of Risk Participation Agreement prior to any whitewater rafting trip. Minors must also have the Agreement read and signed by a parent or legal guardian. If the minor’s legal guardians will not be participating in the trip, the form may be read and signed in advance of your rafting trip or kayak course. Simply print the Assumption of Risk Participation Agreement, read it, and bring the signed form with you when you sign in for your trip.

If you cancel your trip at least 4 days in advance you will receive a full refund minus a $10 per person cancellation fee. Cancellations without at least 4 days prior notice will receive no refund.

Consumption of alcohol before or during any whitewater activity creates a serious risk to all participants on the trip. Alcohol is not permitted before or during any of our whitewater trips. Guests arriving for a trip under the influence of alcohol will not be permitted to participate, and no refund will be given.

Risk management is our first priority, and we reserve the right to change or cancel any rafting trips due to inappropriate water levels, weather conditions, or other circumstances beyond our control.

In accordance with the Federal law, and the U.S. Department of Agriculture policy, this institution is prohibited from discriminating on the basis of race, color, national origin, sex, age or disability. (Not all prohibited bases apply to all programs)

To file a complaint of discrimination: write USDA, Director, Office of Civil Rights, Room 326-W, Whitten Building, 1400 Independence Ave., SW, Washington , D.C. 20250-9410 or call (202)720-5964 (voice and TDD). USDA is an equal opportunity provider and employer.